Privacy Polcy
Last modified: 30 April 2019.
Welcome to Cascade!
This privacy policy applies to the website www.cascadebm.com (the “site”) and the service offered through the site (hereafter individually a “service”). The service is operated by Cascade Building Management Limited (the “company”, “we”, “us” or “Cascade”) for users of the service (“you” or “user(s)”). This privacy policy helps you understand what information we collect and when; how we use, share and secure your personal information; what your rights are according to general data protection regulation and other acts of legislation.
Information We Collect
When you interact with us through the service, we may collect information from you, as further described below:
Information you provide: we collect information from you when you voluntarily provide such information, such as when you contact us for access to the service. Information we collect may include but not be limited to name, email address, and any communication, documents or other content you send via any communication.
Where information is processed
The company is based in the United Kingdom. No matter where you are located, you consent to the processing and transferring of your information in and to the UK and other countries. The laws of the UK and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
Our use of your information
We use the information you provide in a manner that is consistent with this privacy policy. If you provide information for a certain reason, we may use the information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information in order to obtain access to the service, we will use your information to provide you with access to such service and to monitor your use of such service. The company may also use your information collected through the service to help us improve the content and functionality of the service, to better understand our users and to improve the service. The company may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your record deleted from our mailing lists, please contact us as indicated below.
Our legal bases for handling of your personal data
The laws in some areas require companies to tell you about the legal ground they rely on to use or disclose your personal data. To the extent those laws apply, our legal grounds are as follows:
To honour our contractual commitments to you: much of our processing of personal data is to meet our contractual obligations to our users, or to take steps at users’ request in anticipation of entering into a contract with them. For example, we handle personal data on this basis to create your project and provide our service.
Legitimate interests: in many cases, we handle personal data on the ground that it furthers our legitimate interests in ways that are not superseded by the interests of fundamental rights and freedoms of the affected individuals or companies. This includes:
Providing a safe and enjoyable user experience;
Customer service';
Protecting our users, personnel, and property;
Marketing, e.g. sending emails or other communications to let you know about new features;
Studying and improving our business, e.g. collecting information about how you use our service to improve the design and placement of certain features;
Processing job applications;
Managing legal issues.
Legal compliance: we need to use and disclose personal data in certain ways to comply with our legal obligations.
To protect the vital interests of the individual, companies or others. For example, we may collect or share personal data to help resolve an urgent medical situation.
Consent: where required by law, and in some other cases, we handle personal data on the basis of your implied or express consent.
Our disclosure of your information
The company does not sell your information. We consider your information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your information with certain third parties, as set forth below:
Consent: we may transfer your information with your consent.
Legal requirements: we may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights of property of the company, protect the personal safety of users of the service or the public, or protect against legal liability.
Aggregated or non-identifiable data: we may also share aggregated or non-personally identifiable information for business purposes.
Business transfers: as we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, restructuring, bankruptcy, dissolution or similar event, your information may be part of the transferred assets.
Unsolicited information
You may provide us with ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “unsolicited information”). All unsolicited information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such unsolicited information to others without limitation or attribution.
Links to other websites
This privacy policy applies only to the service. The service may contain links to other websites not operated or controlled by us. The policies and procedures we described here do not apply to other websites. The links from the service do not imply that we endorse or have reviewed the websites. We suggest contacting those sites directly for information on their privacy policies.
Data retention
We generally retain personal data for son long as it may be relevant to the purposes identified herein. To dispose of personal data , we may anonymise it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.
Security
We take reasonable steps to protect the information provided via the service from loss, misuse, and unlawful access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error free. In particular, email sent to or from the services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the internet.
Your data rights and choices
We believe that users must be treated equally no matter where they are, and so we are making the following options to control your data available to all users, regardless of their location.
You can have information updated by contacting us via email or telephone. You can also unsubscribe from certain emails by clicking the “unsubscribe” link they contain.
You can submit a data access request should you want to access the personal data we have about you. You can do this by contacting us via email or telephone. We will then start the process and provide you with a link to access the personal data that Cascade has on you within 30 days.
To correct, update, amend, or delete your personal data you can contact us directly. For your protection, we may take steps to verify identity before responding to your request.
You have the right to object or restrict the manner in which Cascade processes your personal data in certain circumstances - for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate.
The rights and options described above are subject to limitations and exceptions under applicable law. In addition to those rights, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
Changes to this privacy policy
We reserve the right to update or modify this privacy policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any information. This privacy policy was last updated on the date indicated above. Your continued use of the service after any changes or revisions to this privacy policy shall indicate your agreement with the terms of such revised privacy policy.
Contacting us
Please feel free to contact us if you have any questions about this privacy policy or the information practices of the service via email at contact@cascadebm.com.